Key Responsibilities

· Understand customer needs to strategy the costing and or pricing.

· Negotiate cost-effective rates with service providers to ensure maximum profitability.

· Coordinates with airlines, shippers, local and overseas agents for the quoting process of

shipments.

· Maintaining continuous communication with vendors, shippers, carriers and other branch offices

throughout the quotation process and choosing proper routing appropriate to the customer’s

needs.

· Immediately report problems, operation disputes or discrepancies to supervisor, manager, or

department head.

· Follow up to ensure the freight is cleared and delivered to customer on time, update systems

accordingly

· Negotiate and coordinate spot rates and/or quotations for shipments/services within our client’s

database.

· Display a thorough understanding of industry-related terminology and processes.

· Strategize ways of increasing profits margins, while keeping cost at a minimum.

· Assist the sales team with business development and securing new business initiatives.